Business Card

PERSONAL PROFILE
A determined and enthusiastic team leader and team player and able to communicate with people at all levels. Conversant in web design and graphic design programs and uses initiative to contribute new ideas. Organised, assertive, friendly and confident with a great personality.
CAREER HISTORY
Northern Commercials, Brighouse
2006 - Present
Database and Marketing Manager
Current salary £18,526 + Commission
- Design and maintenance of company website http://www.nor-com.co.uk/ in Dreamweaver.
- Design of marketing and promotional materials. (Photoshop, InDesign, Illustrator)
- Manager of six sales personnel.
- Coordination of all sales reporting.
- Weekly customer satisfaction telephone calls.
- Regular prospecting telephone calls.
- Database cleansing and maintenance.
- Reporting to Sales Manager & Sales Director.
- Internal auditing ISO 9001.
- Ensuring sales personnel adhere to ISO guidelines.
- Redesigning corporate stationery, business forms and advertisements to maximise potential revenue.
Body Shop
2005 - 2006
Consultant
- Selling products and meeting sales targets.
- Building relationships with party hosts.
- Travelling across West Yorkshire to deliver the parties.
- Learning product range and adapting to changes.
- Working part-time as well as working full-time at Rosehill Polymers.
Rosehill Polymers Ltd, Sowerby Bridge
1998 - 2006
Sales Co-ordinator & Marketing Assistant
Current salary £17,600
- Point of sale contact for customer orders and enquiries.
- Organising exhibitions and ordering marketing equipment.
- Insight into marketing products and marketing strategies.
- Maintaining customer database.
- Overseeing customer satisfaction system.
- Preparing quotations and negotiating pricing.
- Training new recruits and staff on sales order processing programme.
- Internal auditing including Health and Safety.
- Pivotal role co-ordinating customer orders and production.
- Working to tight deadlines on order turnaround.
- Excellent communication skills liaising between departments and customers.
- Continually improving systems and procedures.
Weight Watchers Ltd
2003 - 2004
Leader
- Approached to become a Weight Watchers team leader.
- Motivated, inspired and supported members.
- Involved in major marketing campaigns.
- Constantly generated new ideas for weekly meetings.
- Teamwork building with other leaders.
- Successful part-time leader as well as holding a full-time job at Rosehill Polymers.
Yorkshire Building Society, Halifax
1996 - 1998
Investment/Mortgage Customer Adviser
- Customer Adviser on the counter.
- Dealing with mortgage, insurance and investment enquiries.
- Training new recruits on the counter.
- Training staff with new computer systems.
- Petty cash administration.
- Offering advice, information and support to colleagues.
Lloyds Bank, Elland & Halifax
1994 - 1996
Bank Clerk
- Dealing with customer statements.
- Cashiering on the counter at the Halifax branch.
- Selling general insurance over the telephone and face to face.
- Processing total day’s banking transactions.
- Supporting colleagues.
KEY ACHIEVEMENTS
- Approached to become a Weight Watchers leader.
- Having an illustration published in a magazine advertisement.
- Received two gifts through YBS ‘W.I.N. Scheme’ for my suggestions and ideas.
- My drawing of a Lloyds Bank building used for a centenary leaflet.
- Exhibiting my own work at Lawrence Batley Theatre, Huddersfield.
- Designing and publishing my own art website.
QUALIFICATIONS
- 10 GCSE’s achieved, including Maths & English.
- 2 Modules of Chartered Institute of Banking taken and passed.
- Attended several Customer Service Courses in every job held.
- Internal Auditing Training for ISO 9001:2000 procedures.
- Weight Watchers Team Leader status.
- Achieved a Merit in HND Graphic Design Course in June 2006.
- A Level in Art & Design.